Privacy Policyd
We respect your privacy and are committed to protecting personal information collected when you purchase our coffee tables or rugs. This policy explains how we handle your data. For questions, use the contact info below.
1. Information We Collect
We only gather data necessary for your shopping experience:
- Contact & Shipping Details: Name, delivery address (our facility: 101, Sedlescombe Road North, St. Leonards-on-Sea, England, TN37 7EJ, not for delivery), phone number, and email to process orders (e.g., rug shipping) and send delivery updates.
- Transaction Data: Payment method, order amount, and order ID to complete purchases, handle returns, or resolve issues with coffee tables/rugs.
- Browsing Data: IP address, browser type, and product views (via cookies) to improve site performance and personalize recommendations—non-essential cookies can be disabled in your browser settings.
2. How We Use Your Information
- Fulfill and track orders (e.g., notify you when a glass coffee table ships).
- Send non-marketing updates: order confirmations, return status, or rug care tips.
- Prevent fraud (verify unusual bulk rug/coffee table orders).
- Send marketing communications only if you opt in (unsubscribe anytime via email links).
3. Data Protection Measures
- Use SSL encryption for secure transmission of personal and shipping data.
- Restrict access to authorized staff (order/support teams) who sign confidentiality agreements.
- Never sell or rent your data; share only shipping details with logistics partners (bound by privacy obligations).
4. Your Rights
- Access/Edit: View or update your information (e.g., shipping address) in your account.
- Delete: Request account deletion via email (processed within 3 business days; legal/tax records excluded).
- Object: Contest improper data use by contacting us—we respond within 2 business days.
5. Policy Updates
Changes are posted on our site. Continuing to shop signifies acceptance of updated terms.