Terms & Conditions

By purchasing our coffee tables or rugs, you agree to these terms. For support, use the contact info below.

1. Account Registration

Provide accurate details (name, email, etc.) when signing up. Update info promptly if changed (e.g., new shipping address for a rug).
You’re responsible for your account password. Notify us immediately of unauthorized activity (e.g., unrecognized coffee table orders) to secure your account.

After payment, we verify stock (e.g., glass coffee tables, woven rugs) within 2 business days. Orders are confirmed once shipped.
Prices are final at checkout. We accept credit cards, PayPal, etc. Failed payments require verification; unpaid orders are canceled after 48 hours.
No cancellations for personal reasons post-confirmation (unless out of stock). Forced cancellations incur a 10% fee (covers packaging/prep for fragile items like coffee tables).

Product details (dimensions, material, weight) follow the product page. Minor rug color variations (due to lighting) or wood grain differences on coffee tables are normal.
Shipping adheres to our Shipping Policy. Provide a complete address—our facility (101, Sedlescombe Road North, St. Leonards-on-Sea, England, TN37 7EJ) is not for delivery. A £11 / $14 re-shipping fee applies for wrong addresses.

Eligibility: 30-day returns (unused, original packaging); 15-day exchanges for defects (e.g., cracked coffee table tops, frayed rug edges, loose table legs).
Costs: We cover shipping for quality/wrong items. For personal reasons (e.g., size regret), you pay return shipping + an 8% restocking fee.
Ineligible Items: Used coffee tables, washed rugs, or missing parts (e.g., table screws, rug anti-slip pads) are not accepted.

We’re liable for product defects but not for damage from misuse (e.g., coffee stains on rugs, heavy impact on table tops) or improper assembly.
Terms may update—changes are posted on our site. Continued shopping signifies acceptance.